Return & Refund Policy – Biz Wiz Tech

At Biz Wiz Tech, we want you to be confident in your purchase. If you are not satisfied with your item, eligible products can be returned within 14 days of delivery for store credit only.

✅ Return Eligibility

You may return electronics and other eligible items under the following conditions:

• Return request is made within 14 days of receiving the item.

• Item must be in original condition, with all packaging, accessories, manuals, cables, and parts included.

• Receipt or proof of purchase is required with the return.

• Items must not show signs of misuse, modification, or physical damage.

❌ Non-Returnable Items

The following items are not eligible for return:

• Opened software, digital downloads, or activated license keys.

• Customized or made-to-order electronics

• Items damaged due to misuse or unauthorized repairs

• Perishable goods or consumables

• Gift cards

⚠️ Defective or Incorrect Items

If you receive a faulty, defective, or incorrect item, we’ll provide a:

• Replacement, repair, or full refund

• Pre-paid return label (we cover the return shipping)

To report an issue, email returns@bizwiztech.com within 7 days of delivery and include:

• Order number

• Description of the issue

• Photos or video (if applicable)

🔁 How to Start a Return

1. Email returns@bizwiztech.com with your order number and reason for return.

2. Wait for our team to reply within 2 business days with return approval and shipping instructions.

3. Include your receipt and completed return form in the return package.

4. Ship the item to the address below (unless provided with a return label):

Return Address:
Biz Wiz Tech – Returns Dept
[Insert Address]
New York, NY

💳 Refunds & Store Credit

• Approved returns will be issued as store credit within 5–7 business days after inspection.

• Store credit will be emailed to you and never expires.

• Defective items returned within the policy window may qualify for a refund to the original payment method.

📄 Return Conditions for Electronics

Returned electronics must include:

• Original product box

• All accessories and components

• Manufacturer packaging (if applicable)

• Serial number must match our records

We reserve the right to refuse returns for items showing signs of:

• Wear and tear

• Tampering

• Unauthorized repairs

• Missing components

❓ Questions?

📧 returns@bizwiztech.com
📞 [Insert Phone Number]
🕒 Mon–Fri, 9:00 AM – 5:00 PM ES