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Terms Of Service

Terms

Welcome to Biz Wiz Tech! These Terms of Service ("Terms") govern your use of our website and services and inform you of your legal rights and responsibilities when shopping with us, especially when using Klarna as a payment method. By placing an order with us, you agree to these Terms.

1. Product and Service Descriptions

At Biz Wiz Tech, we strive to provide clear, accurate, and detailed descriptions of all products and services offered. This includes key specifications, features, functionality, and compatibility details. Any images or videos on our website are intended to provide an honest and accurate representation of the products.

2. Total Price and Payment Information

All product prices are listed in [Currency, e.g., USD] and include applicable taxes. Additional charges, such as shipping or customs fees, will be clearly disclosed before you complete your purchase.

Accepted Payment Methods:

Klarna (Pay Later, Pay Now, Pay Over Time options)
Credit/Debit Cards
[Other payment options, if any]

Before you confirm your order, the full cost—including taxes and shipping—will be clearly displayed.

3. Delivery and Service Fulfillment

We offer domestic and international shipping where permitted.

Shipping Details:

Estimated delivery times vary by location and will be provided at checkout.
We aim to dispatch orders within [X] business days.
Shipping carriers: [e.g., UPS, FedEx, DHL]
Geographical limitations, if any, will be disclosed during the checkout process.

For digital services or downloadable products, access will be granted upon successful payment unless otherwise noted.

4. Return and Refund Policy

We want you to be satisfied with your purchase. If you're not, our return policy is here to help.

Eligibility:

Most products can be returned within 30 days of delivery.
Items must be in original condition, unused, with tags and packaging.
Non-returnable items include perishable goods, custom orders, digital downloads, and opened software.

Faulty or Incorrect Items:

If you receive a faulty, damaged, or incorrect item, we will cover return shipping and offer a full refund, replacement, or repair.

How to Initiate a Return:

Contact our support team at [support@bizwiztechrepair.com].
Complete our online return form.
Follow the return instructions provided, including mailing to the return address or scheduling a return pickup if available.

Refund Timeline:
Refunds are typically processed within 5–10 business days after we receive your return.

5. Customer Support & Dispute Resolution

We're committed to resolving any issues promptly.

Email: [support@bizwiztechrepair.com]
Phone: [Insert number]
Response Time: We aim to respond to inquiries within 2 business days.

Dispute Resolution:
If you're dissatisfied with a product or service, please reach out to us first. We will attempt to resolve complaints internally. If needed, you may escalate the dispute to a third-party mediator or Klarna’s dispute resolution service.

6. Digital Content and Subscriptions

If you purchase digital content or subscription services, the following applies:

Access Duration: [Specify how long users have access to content]
Compatibility Requirements: Please check product pages for technical requirements.
Subscription Terms: Subscriptions auto-renew unless canceled prior to the renewal date. You can cancel anytime via your account dashboard or by contacting support.

7. Legal Rights and Warranties

All products are sold in accordance with statutory warranty rights under consumer protection law. Where applicable, we may also offer commercial warranties, which will be detailed on the product page.

8. Customer Reviews and Testimonials

We are committed to maintaining transparency and authenticity in our customer reviews.

We do not buy, sell, or post fake reviews.
We do not offer incentives for positive reviews.
We do not suppress negative feedback.
Any reviews involving employees, affiliates, or business partners will be clearly disclosed.
We do not operate fake or misleading review websites.

If you suspect a fake review on our site, please report it to [support@bizwiztech.com].

9. Changes to These Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our website after any changes constitutes acceptance of those changes.